jili77games Privacy Policy

1. Introduction

jili77games ("we," "us," or "our") operates the online casino platform accessible at jili77games.org (the "Platform"). We are committed to protecting the privacy and personal data of every player who uses our services. This Privacy Policy describes how jili77games collects, uses, discloses, stores, and protects your personal information in connection with your use of the Platform.

This Privacy Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as well as the regulations of the National Privacy Commission (NPC). By registering an account or using the jili77games Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Privacy Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, which are incorporated by reference.

2. Personal Data We Collect

2.1 Data You Provide Directly

When you register an account, make transactions, or interact with jili77games, we collect personal data that you provide directly, including:

• Identity Data: Full legal name, date of birth, nationality, and government-issued identification number (e.g., Philippine National ID, passport, driver's licence).
• Contact Data: Email address, Philippine mobile number, and residential address (including city, e.g., Manila, Cebu, Davao, Quezon City, or Makati).
• Financial Data: Payment method details (e.g., GCash account number, PayMaya details, BPI, BDO, or Metrobank account information), deposit and withdrawal history, and transaction records.
• Account Data: Username, password (stored in hashed form), account preferences, and communication settings.
• Verification Data: Copies of identity documents and selfies submitted for Know Your Customer (KYC) verification.
• Support Data: Records of your communications with our customer support team, including live chat transcripts and email correspondence.

2.2 Data Collected Automatically

When you access and use the Platform, we automatically collect certain technical and usage data, including:

• Device & Technical Data: IP address, device type, operating system, browser type and version, and screen resolution.
• Usage Data: Pages visited, games played, session duration, click patterns, and navigation paths within the Platform.
• Location Data: General geographic location derived from your IP address, used to verify eligibility and comply with jurisdictional restrictions.
• Cookie Data: Data collected through cookies and similar tracking technologies, as described in Section 6 of this Policy.

2.3 Data from Third Parties

We may receive personal data about you from third parties in limited circumstances, including identity verification service providers, payment processors, and fraud prevention agencies. We handle all such data in accordance with this Privacy Policy.

3. How We Use Your Personal Data

jili77games uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your jili77games player account, including processing your registration and verifying your identity.
• Service Delivery: To provide access to games, process deposits and withdrawals, and deliver the core features of the Platform.
• Legal Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations under the AMLA, age verification requirements, and reporting obligations to regulatory authorities.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance through our 24/7 support channels.
• Responsible Gaming: To monitor gaming patterns and, where appropriate, proactively offer responsible gaming tools or interventions to players who may be at risk.
• Marketing Communications: To send you promotional offers, bonus notifications, and news about jili77games, subject to your communication preferences and applicable consent requirements. You may opt out at any time.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the features, performance, and user experience of the Platform.

4. Legal Basis for Processing

Under the Data Privacy Act of 2012 (RA 10173), jili77games processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you (i.e., the Terms & Conditions), including providing access to the Platform and processing transactions.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including AML regulations, tax obligations, and regulatory reporting requirements.
• Legitimate Interests: Processing is necessary for our legitimate interests, including fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and interests.
• Consent: For marketing communications and certain non-essential cookies, we rely on your consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. Sharing Your Personal Data

jili77games does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML service providers who assist us in verifying your identity and screening for prohibited persons.
• Game Providers: Software providers whose games are available on the Platform may receive limited technical data necessary to deliver their games.
• Regulatory Authorities: We are required by Philippine law to disclose certain information to regulatory bodies, including the Anti-Money Laundering Council (AMLC) and other competent authorities, where legally mandated.
• IT & Security Service Providers: Cloud hosting, cybersecurity, and technical infrastructure providers who process data on our behalf under strict data processing agreements.
• Legal & Professional Advisers: Lawyers, auditors, and other professional advisers who are bound by confidentiality obligations.

All third-party recipients are required to handle your personal data in accordance with applicable Philippine data protection law and are prohibited from using your data for any purpose other than the specific service they provide to jili77games.

6. Cookies & Tracking Technologies

6.1 What Are Cookies

Cookies are small text files placed on your device when you visit the jili77games Platform. They help us recognise your device, remember your preferences, and understand how you use our services. We also use similar technologies such as web beacons and local storage.

6.2 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies and security tokens. They cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and game display options to personalise your experience.
• Analytics Cookies: Help us understand how players use the Platform, which pages are most visited, and where improvements can be made. Data collected is aggregated and anonymised where possible.
• Marketing Cookies: Used to deliver relevant promotional content. These are only placed with your consent and can be disabled at any time through your browser settings.

6.3 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the Platform. For more information on managing cookies, refer to your browser's help documentation.

7. Data Retention

jili77games retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. Our general retention periods are as follows:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act (AMLA) of the Philippines.
• KYC Documents: Retained for a minimum of five (5) years following the end of the business relationship, or longer if required by a regulatory authority.
• Support Communications: Retained for up to three (3) years from the date of the interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Marketing Data: Retained until you withdraw consent or opt out of marketing communications, after which it is deleted or anonymised.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures.

8. Data Security

jili77games implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Strict access controls ensuring that only authorised personnel can access personal data, on a need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Multi-factor authentication for administrative access to systems containing personal data;
• Staff training on data protection obligations and security best practices.

While jili77games takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jili77games will notify the National Privacy Commission (NPC) and affected individuals in accordance with the requirements of RA 10173.

9. Your Privacy Rights

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jili77games:

• Right to Be Informed: The right to be informed about how your personal data is collected and processed, as set out in this Privacy Policy.
• Right of Access: The right to request a copy of the personal data we hold about you and information about how it is processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data. You may update most of your account information directly through your account settings.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the contact details provided in Section 13 of this Policy. We will respond to your request within the timeframe required by applicable law, generally within thirty (30) days.

10. Children & Minors

The jili77games Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gambling regulations. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact our support team immediately.

11. Third-Party Links

The jili77games Platform may contain links to third-party websites or services. This Privacy Policy applies solely to the jili77games Platform. We are not responsible for the privacy practices of any third-party websites, and we encourage you to review the privacy policies of any external sites you visit. jili77games does not endorse or make any representations about third-party websites.

12. Updates to This Privacy Policy

jili77games reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. The effective date of the current version is displayed at the top of this page.

Where changes are material, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how jili77games protects your personal data.

13. Contact Us & Data Protection Officer

jili77games has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our DPO:

• Email: [email protected]
• Support: [email protected]
• Live Chat: Available 24/7 through the jili77games Platform

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with our response to your privacy concern.